Highly regulated processes and complex customer journeys require intelligent governance and advanced analytics.
RESI supports the Energy & Utility industry with AI-driven platforms designed to improve governance, compliance and customer experience. Machine learning and Smart Analytics enable the interpretation of the Voice of the Customer, the identification of operational risks and the optimization of regulated processes. Intelligent automation reduces inefficiencies and costs, while omnichannel monitoring strengthens service quality, ensuring operational continuity and greater transparency for users and authorities. In the same domain, RESI also provides advanced solutions for monitoring operational networks and smart grids.