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RESI S.p.A | Providing superior customer experience in the 5G era

PROVIDING SUPERIOR CUSTOMER EXPERIENCE IN THE 5G ERA

In the digital age, experience is the new imperative. Digital transformation has radically reshaped the concept of customer experience (CX).

THE CEO OF RESI S.P.A. SITS DOWN WITH THE DATA STANDARD

Thanks to The data Standard for recently having over Claudio Romani, our CEO at RESI, as a guest speaker.

RESI S.p.A | How to achieve visibility of your network for Service Assurance

HOW TO ACHIEVE VISIBILITY OF YOUR NETWORK FOR SERVICE ASSURANCE

5G is the new generation of mobile systems, but its area of application is much wider than previously, representing in fact the technological enabler of connected society and Digital Life.

RESI S.p.A | RPA: How Automation Is Reshaping the Future of Customer Service

RPA: HOW AUTOMATION IS RESHAPING THE FUTURE OF CUSTOMER SERVICE

Enhancing customer service is a lifelong goal for all businesses. Timeliness is a trump card in winning customer satisfaction.

RESI S.p.A | The importance of capturing the Voice of the Customer

THE IMPORTANCE OF CAPTURING THE VOICE OF THE CUSTOMER

Mastering your customers' expectations is the key to driving sales and extending the customer lifecycle.

RESI S.p.A | How to optimize Voice and Video Performance to deliver high QoE and QoS

HOW TO OPTIMIZE VOICE AND VIDEO PERFORMANCE TO DELIVER HIGH QOE

Service providers spend large sums of money delivering premium content across their mobile network and now it is more important than ever to invest in the maximization of the quality of delivery.

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